Frequently Asked Questions
Most frequently asked questions
Are you curious to know more about one of our exclusive destinations? Below you will find a list of the most frequently asked questions that customers ask us and their answers. Still can't find what you're looking for? Feel free to contact us and we will be sure to respond to you as soon as possible.
How can I reserve?
RESERVATION in simple steps:
1.- Send name, date and number of people.
2.- You will receive a digital COUPON.
3.- Pay easily at the box office on the day of your visit, without advance payment. Safe and practical.
Immerse yourself in the adventure without worries! 🐢🚣🤠
In what languages are the visits offered?
We offer guided tours in several languages to meet the needs of our international visitors. Currently, our options include English and Spanish at the moment.
If you have a specific preference or need additional information about the languages available on a specific date and time, please do not hesitate to contact us.
We hope to welcome you soon!
Do you accept last minute reservations?
Of course!
We recommend that you call us directly at 9842800182 to check current availability. Although we always try to have the capacity to serve all our clients, we suggest that you contact us as early as possible to guarantee your space. We hope to serve you soon!